Interior Product Warranty

Lowe Furniture provides a seven-year warranty on interior products. Lowe Furniture warrants any manufacturing defects but does not cover and specifically excludes:

  • Product damaged as a result of use for non-intended purposes

  • Product damaged through normal or excess wear and tear including but not limited to scratches, cracks, chips, burns, stains, discolouring and shadowing

  • Product damaged during inappropriate cleaning process

  • Damage including joint separation, timber changes or movements such as bowing, as a result of the product being exposed to heat, sunlight, excessive humidity or moisture and fluctuations in temperature.

Outdoor Product Warranty

Lowe Furniture provides a one-year guarantee on outdoor products relating only to the structural integrity of the product. Whilst all outdoor products are made to counter the elements, the warranty excludes any changes or damage as a result of any exposure to outside weather of any kind. The exclusions listed above also apply to outdoor products

Care Information

Cleaning of Lowe Furniture Products

We recommend the use of a warm, damp rag or sponge to clean our pieces. Use water only. Do not use detergents and other cleaning products.  When cleaning do not rub vigorously in one spot, doing so may cause unwanted polishing.

Heat

Lowe Furniture products should not be exposed to excessive or constant heat. For example, hot plates and cups may burn, damage or discolour the finish. Pieces should not be placed in front of heater, over heating vents, or next to appliances and other objects that permit excessive or constant heat.

Sunlight & UV

Products should not be exposed to excessive sunlight. This can cause the colour of the timber and finish to change over time. If tables are in a high sun area objects on the tabletop should be moved regularly to avoid uneven discolouration.

Humidity and Moisture

Excessive humidity or moisture may damage the timber or finish. Avoid placing Lowe Furniture products in spaces that receive consistent humidity or moisture.